BetChain Casino Review

Founded back in 2013, BetChain is an established cryptocurrency casino that is packed with colour and style, adopting a classy casino aesthetic and welcoming players of all stake levels through its elegant virtual doors.

BetChain is licensed by the authorities of Curacao and is available in dozens of countries and territories around the world, with the exception of the United Kingdom, United States, Italy, Sweden, and a handful of other regions.

The casino’s multicultural and accessible nature is evident in its choice of currencies and languages. Players are invited to choose from traditional currencies like Canadian Dollars, Australian Dollars, and Euros, as well as cryptocurrencies like Bitcoin, Bitcoin Cash, and Ethereum, while language options include English, Spanish, Greek, Russian, Turkish, Italian, German, and French.

Bonuses

Deposit at least 2 mBTC when you first join BetChain and you’ll be given 200 Free Spins. These spins are released in batches of 40, with the first batch landing in your account immediately and the others released every other day for a total of 8 days.

With your second deposit, you’ll get a 50% matched return up to 0.5 BTC, while your third offers up to 0.5 BTC as a 75% match. These bonuses are available to players using traditional currencies as well, but the amounts are much less generous, totalling just 1,000 for Euros and a similar amount in other currencies.

…you’ll get a 50% matched return up to 0.5 BTC

The Welcome Bonus has a 50x wagering requirement and must be cleared in 1 month. Slots count 100% toward this bonus and there is a maximum per game bet of 0.0013 BTC.

Once you have cleared the Welcome Bonus and are ready to go again, take a look at the High Roller Reload Bonus. This generous bonus gives cryptocurrency casino players up to 3.75 BTC and offers all others the equivalent of €1,500, all of which is released as a 75% matched deposit and requires a minimum qualifying deposit of 2 BTC.

Other BetChain casino bonuses are available throughout the week and can be collected as many times as you want. Just keep returning on the following days and if you meet the qualifying terms, you’ll get your funds:

• Tuesday: Unlock up to 10% cashback when you deposit and play on Tuesdays.
  
• Wednesday: A 25% Reload Bonus of up to 0.25 BTC, along with 25 Free Spins.
  
• Weekly Tournaments: Available throughout the week, these tournaments have varying rules and terms and offer hundreds of Euros in prize money, as well as stacks of Free Spins.

To make sure you don’t miss any of the casino’s bonuses, keep your eyes on the Promotions page. You can also join the BetChain newsletter. Let’s be honest, few people willingly join newsletters in this day and age as everyone gets more than their fair share of unwanted emails. But in BetChain’s case, the emails are genuinely useful and are a great way to stay informed about changes to the Loyalty Program, new reload offers, and upcoming exclusive offers.

VIP

The BetChain Loyalty Bonus is one of the best in the Bitcoin casino industry, but it has received a lot of flak over the years, mainly resulting from a massive update in 2018/2019. Once this update was initiated, many players complained. They were concerned that their hard work had been undone and some of them simply didn’t like the new format.

The good news is that the changes were for the best. It’s true that some players found themselves downgraded due to all of these updates, but at the same time, BetChain added more tiers, more rewards, and made it a more beneficial program for all players.

It is now easier to collect and there are more ways you can spend your loyalty points.

The Loyalty Program is separated into the following levels:

• Bronze
• Silver
• Gold
• Platinum
• Diamond
• Black

At each level, you can unlock prizes such as Free Spins and Reload Bonuses. You will also be given access to exclusive tournaments, and the more advanced your level is, the better these tournaments will be.

The biggest benefit concerns how the loyalty points are redeemed, with higher levels getting a greater return on their exchanges, encouraging them to play more, bet more, and keep those benefits rolling in.

We recommend taking a look at the Loyalty Program at least once in your first week. Make sure you collect the bonuses that are available to you and understand how it works. Once you’ve gotten to grips with things, you can take a step back and focus on playing your normal way. Otherwise, you may find yourself refreshing the balance on a regular basis and this could result in you depositing more and betting more than you can afford to lose.

Highlights

• A Very Generous and Multi-Tiered Loyalty Program
• Hundreds of Great Games
• Welcome Bonuses and Reload Bonuses
• Slot Tournaments with Big Cash Prizes
• Cryptocurrency and Traditional Currency Payment Options

Games

BetChain has invested a lot of time and money into its content and this is always great to see. If you scroll down to the footer, you’ll see a list of developers, all of which are hyperlinked. Click these links and you’ll be taken to a developer page with details of the creator, its games, and its association with the casino.

At the bottom of this page there is a link to all of the developer’s games on BetChain. We love to see little additions like this. Not only does it provide some helpful information, but it also makes it easy to filter your search based on your preferred developers and find the games you’re looking for.

Some of the iGaming innovators available at BetChain include NetEnt, Wazdan, Betsoft, Habanero, Pragmatic Play, Booming Games, and EGT, and this just scratches the surface.

All games are available on mobile, as well as desktop, and you will find dozens of variants of Bitcoin Blackjack, Bitcoin Roulette, and Real Money Slot Games, as well as a small selection of Keno, Craps, Virtual Horse Racing, and more. BetChain even has Minesweeper games and Virtual Scratchcards!

It’s hard to pick fault with this games room, but maybe that’s because we’re huge fans of 3D slots and are crazy for NetEnt and Betsoft games. If you’re not in the same boat as us, and you prefer simpler games and classic video slots, such as those provided by Microgaming, you might be a little disappointed. But let’s be honest, Microgaming casinos are a dime-a-dozen, and unless you’re new to the online casino sector or have been living under a rock, there’s a good chance you will already be a member of several such sites.

For something different, something better, and something that focuses more on beautifully rendered and highly imaginative 3D slots, stick with BetChain.

Payments

To deposit using cryptocurrencies, you will need to go through CoinsPaid, which is a secure payment platform that accepts deposits in Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Dogecoin, and Tether. There is a minimum deposit of 0.0001 BTC and no maximum. For withdrawals, the minimum is 0.001 BTC and the maximum is 20 BTC.

Other payment methods are available as well, including Instadebt, iDebit, ecoPayz, Skrill, Neteller, Visa, MasterCard, Sofort, and PaySafeCard. However, many of these have much lower withdrawal limits and are often fixed at the equivalent of €4,000 in your chosen currency. €4,000 is also the maximum you can deposit using these methods, making cryptocurrencies by far the best option at BetChain.

There is a short pending period for withdrawals. It’s listed as up to 24-hours but typically takes just a couple of hours and if you have been a member for some time, you may find that withdrawals are processed more or less instantly.

If you’ve never used CoinsPaid before and are not sure how it works, click the “How to Deposit in Bitcoin” link at the top of the page. It contains detailed instructions (including images) on how to fund your BetChain account from CoinsPaid and offers the same extensive info for other payment methods.

If you’re still struggling, just contact the casino’s support team and they will help you through the process.

Other Info

One of the things we love about BetChain that we don’t see very often is the open nature in which it approaches customer complaints. These are very common in the online gambling industry, as players leave them when they lose and feel hard done by, and they also vent whenever they encounter technical or bonus issues. As a result, many casinos choose to ignore complaints and this frustrates players even more.

BetChain, on the other hand, has a complaints page where it directs unhappy customers to several outlets, before responding to all complaints and trying to deal with them promptly and professionally. It’s an unusual but welcome sight, and it fosters a friendly gaming environment.

As far as customer support is concerned, BetChain has a 24/7 Live Chat feature that is available to members and non-members. Click the little message icon to launch this feature and you’ll be asked for your name and your email address. Once you enter this info, you can click “Start Live” and a dedicated customer service rep will deal with any query you have.

Other support options are available, but when you have something this quick, easy, and reliable, why would you even consider them?

FAQs

User Reviews

User reviews count for everything in the online casino industry and unfortunately for BetChain, it accumulated a few negative reviews on some major user review sites. This has turned many players away from the casino, and that’s a shame, because if you actually take a look at those reviews, as we did, you’ll find that there’s nothing much to worry about.

Firstly, we noticed that a couple of negative reviews are from players in the United States. They are complaining that the site disabled their accounts after asking for data on their location. No money was taken from them, and it seems that the frustration of being cancelled was enough for them to leave bad reviews, but this really shouldn’t have come as a surprise.

Sites like BetChain are not available in the United States. In fact, very few online casinos are. There are no loopholes as such, but sometimes, players can use VPNs to get around these restrictions and when the sites allow for fast and easy signup, they may slip through the net.

This is probably what happened with these reviewers. But that’s not the site’s fault, and if you faked your location to gain access to a site you shouldn’t be using, you have no right to complain when they eventually find out!

Secondly, a few bad reviews have complained about their accounts being disabled after they registered for a second or third time. Again, this is against the rules. All players know that, but some players get away with it for a short time and then get really frustrated when they are caught, at which point they leave a bad review.

The good news is that we couldn’t find many negative reviews actually complaining about genuine issues. In fact, most users had overwhelmingly positive experiences, just like us.

Conclusion

Taking everything into account, BetChain casino is an impressive offering from a growing brand that has flown under the radar somewhat but is increasingly getting the attention that it deserves. It is a Bitcoin casino that tries to offer players as much as it can. At times, it can feel a little cluttered and even overwhelming, especially if you prefer things simple and basic, but if you’re like us and love lots of features, games, promotions, and betting options, it’s perfect.

Join BetChain today to see these great features for yourself and collect the casino’s generous Welcome Bonus. Take some time to get accustomed to the site; read through the content, check the bonuses, browse the games, and settle down for the long haul.

For more information and other essential BetChain review titbits, take a peek below to see a full list of casino specifications, including its developers, payment methods, languages, and currencies.