IceBet Casino Review

IceBet Casino, which is also stylized as ICE Bet, is a Curacao-licensed online casino that’s available in countries around the world. It seems to do most of its business in Canada and northern Europe, including Germany, Russia, and Norway, but you can join from dozens of other major gambling regions.

A company known as Altacore N.V. is behind IceBet Casino. It’s not the biggest operator in the online casino industry, but it’s one that has appeared on my radar a few times. In fact, we have reviewed Stelario Casino previously, and it remains one of the brand’s most popular sites.

It’s not the biggest operator in the online casino industry, but it’s one that has appeared on my radar a few times.

In the following IceBet Casino review, I’ll see how IceBet Casino compares to this site and to other top online casinos.

Software and Games

IceBet Casino has a very clean and bright aesthetic. It’s not really my cup of tea, though. It’s too bare, too minimalist, and it also insists on used mobile sidebars even for desktop users. Still, I don’t want to be too critical as it’s easy to find what you’re looking for and that’s what matters.

Personally, I prefer busy sites, as long as they are well put together and don’t look too cluttered. But I spend my days writing about and using gambling sites, including betting exchanges, casino, sportsbooks, and poker sites. For players who aren’t familiar with gambling sites and their features, a site like IceBet Casino might be easier to navigate and much less confusing.

That simplicity leaves plenty of room for the casino’s 4,000+ games, all of which are created by some of the biggest iGaming developers around, including Yggdrasil Gaming, Betsoft, Pragmatic Play, NetEnt, Blueprint Gaming, Big Time Gaming, Thunderkick, and Red Tiger Gaming.

IceBet Casino also works with Evolution Gaming, Pragmatic Play Live, Asia Gaming, and Vivo Gaming to offer its players a dedicated Live Casino. It’s a huge section that’s stocked with a range of top titles, including player favourites like Dream Catcher, Monopoly Live, Mega Wheel, Gonzo’s Treasure Hunt, Crazy Time, and Cash or Crash.

All of these games are available on desktop and mobile and they come with a variety of stake levels. The icons at the top of the games room will help you to navigate through the many sections and explore the site’s 4,000+ casino games.

For a full list of all available gaming developers, see below this IceBet Casino review.

Bonuses and Promotions

At the time of writing, IceBet Casino has 8 bonuses and 3 of these are devoted to its Welcome Bonus. As a new player making qualifying deposits, you can scoop up to €3,000 and 500 Free Spins.

The bonus is available as follows:

• 200% Bonus Up To €1000 and 200 Free Spins
• 100% Bonus Up To €1000 and 100 Free Spins
• 200% Bonus Up To €1000 and 200 Free Spins

You can only activate one of these bonuses at a time and must deposit a minimum of €20 to qualify. However, a deposit of €20 will only get you a 100% bonus and 100 Free Spins with your first deposit. If you want the full 200% up to €1,000 with 200 Free Spins, you’ll need to deposit at least €250.

That might seem a little unfair, but I actually really like this bonus. It offers something for everyone, including high rollers. Many new Bitcoin-friendly casinos neglect high rollers when it comes to casino bonuses and withdrawal limits, and while IceBet Casino doesn’t succeed with the latter (more on that below), it does with the former.

Once you have finished with the Welcome Bonus, there are a few other big promotions to collect, including a weekly bonus offering hundreds of Free Spins, a daily reload bonus offering a 25% match, and a loyalty bonus that gives you a match of up to 5% on your deposits.

There’s a lot to like here, and the great thing about these bonuses is that they are available to both new players and loyal players.

To make sure you collect every penny that you can, click the link at the top of this page and double check the Terms and Conditions. Pay close attention to the minimum deposits, as there are several of these for each deposit bonus.

You should also check in with the site’s promotion’s section on a regular basis, ensuring you don’t make a deposit without getting free credits or spins while also collecting cashback and other offers. There are so many bonuses available that you really can get something free pretty much every time you deposit.

Payment Options

IceBet Casino is a cryptocurrency online casino that accepts a host of these digital currencies, as well as a number of traditional payment methods. The options that are available to you will depend on your location, but they include Bitcoin, Litecoin, Ethereum, and Dogecoin, as well as Visa, Skrill, Neteller, Mastercard, and Paysafecard.

It’s good to have such a varied selection of deposit and withdrawal options and it’s even better that these payments are processed quickly. In fact, the pending time is less than 24 hours, and if you’re using cryptocurrencies or web wallets, it means that you should get your funds in a few hours.

There is a minimum deposit of €20 (varies depending on your chosen payment method) and the minimum withdrawal is the same. There is one major downside though, and that’s the maximum withdrawal limit.

It’s capped at the equivalent of just €400 per transaction/day, and this increases to a disappointing €10,000 per month. It puts IceBet Casino on par with some of the lowest withdrawal casinos we have covered, some good and some bad (StayCasino is one of the better ones, for instance).

It pretty much rules this casino out if you are a high roller. It’s especially frustrating when you consider that the high roller welcome deposit requires you to deposit a minimum of €250, which means that simply doubling this deposit and then trying to make a withdrawal means that you will exceed the withdrawal limit.

If you do exceed the limit, your funds will simply roll over to the next withdrawal period.

For most players, this limit won’t mean anything, but for those depositing hundreds of Euros at a time, it’s a deal breaker.

Highlights

• Huge Welcome Bonus of Up to €3,000 and 500 Spins
• Over 4,000 Games to Choose From
• A Dedicated Live Casino Section
• Games are Available on Mobile and Desktop
• Lots of Cryptocurrencies Accepted

User Reviews

I spent some time on the IceBet Casino Live Chat to get a feel for the customer support and was actually very happy with what I discovered. If I sound surprised, it’s because I am. Casino Live Chat systems are usually very slow and frustrating. Some of them insist that you become a member before you use the feature, others keep you waiting for 10+ minutes between messages.

IceBet Casino was a little on the slow side, but I contacted them late on Monday night when many other casino support teams have shut up shop, so it’s excusable.

The first thing you’ll be asked when you activate the feature is whether you want Russian, German, or English. I can’t attest to the quality and efficiency of the first two options, but the English support assistant was very helpful.

Initially, there was a little misunderstanding and my question was met with some irrelevant copy and pasted terms and a resulting groan from me, but that was cleared up very quickly.

The IceBet Casino support team also takes time to respond to complaints and bad reviews. As I have noted many times before, including in a review of Lilibet Casino, this is very important as it shows that the site is listening and it gives aggrieved players a way to vent.

But those replies are as more about enticing new players as they are about appeasing old ones. The trick is to respond in a way that is professional and understanding, even if the player is clearly trash talking.

Prospective players are not stupid. They know when someone has had a real experience and a real complaint and when they are just causing a fuss because they lost money or missed out on a bonus.

That’s why I’m not a big fan of some of IceBet Casino’s responses, including one in which they say the following to a player:

“Based on your contradictory review about the negative aspect of our casino, we can only understand one thing, that you are mistaken, as all the negative things you said about our casino have never happened and never will happen”.

It doesn’t exactly instil you with a lot of confidence. What they should be saying is something along the lines of, “We appreciate your comments but can confirm that it is indeed possible to [do the things you say are not possible]. We have also looked into your account and can’t find signs of the issues you have highlighted or any previous complaint, so if please contact us and we can clear things up for you.”

It’s about looking professional and kind while exposing their comments for anyone reading between the lines.

Still, such replies are rare and for the most part, IceBet Casino does a very good job of making its players feel like they are being listened to and ensuring that all questions and complaints are dealt with.

FAQs

Final Thoughts

IceBet Casino is one of the best casinos I have reviewed from Altacore N.V, one that offers a varied selection of bonuses, thousands of games, and dedicated customer support that’s available around the clock.

It has a few small issues, including the withdrawal limit, but these are minor when compared to all of the benefits. IceBet Casino gets a very high rating from me and deserves its place near the top of our best BTC casino list.